Shipping policy

Welcome to Stilex – where style moves fast. Below you'll find all the details on how we deliver confidence, one shipment at a time.

🚚 Shipping Options & Rates

We ship across the U.S. and internationally, because style knows no borders.

Shipping Method Estimated Delivery Time Cost
Standard (U.S.) 3–5 business days FREE on orders over $75
$6.95 flat rate under $75
Express (U.S.) 1–2 business days $14.95
International Standard 7–14 business days Calculated at checkout

Note: Delivery times may vary based on location and order volume.

📦 Order Processing Times

  • All orders are processed within 1-2 business days.

  • Orders placed after 2 PM EST will be processed the next business day.

  • During high-demand seasons, please allow for an additional 24–48 hours.

✈️ International Shipping Details

We proudly ship worldwide. Customs duties and import taxes may apply and are the responsibility of the customer. These fees are determined by your local customs office.

Need help understanding international fees? Reach out to our support team at support@stilex.co — we’re here to help.

🕵️ Order Tracking

As soon as your order ships, you’ll receive a confirmation email with a tracking link. You can also track your order any time via your Stilex account.

❗ Shipping Restrictions

  • We do not ship to P.O. Boxes or military APO/FPO addresses.

  • Items marked Made-to-Order may ship separately and have longer lead times (noted on product pages).

🧥 Lost, Delayed, or Damaged Packages

Stuff happens — but we’ve got your back.

  • If your package is lost or arrives damaged, contact us within 7 days of the delivery date.

  • Email: support@stilex.co

  • Include your order number and a photo (if applicable). We'll investigate and make it right.

🔄 Returns & Exchanges

Please refer to our Return Policy for information on how to return or exchange your order.